Purple Floral Design

At KJ’s Keepsakes, we take pride in creating personalized and beautifully crafted memorial keepsakes tailored to honor your loved one’s memory. Due to the customized nature of our products, all sales are final, and we cannot accept returns or offer refunds once an order is placed.

 

Customization and Proof Approval

We want to ensure your complete satisfaction with the final design. Before production begins, you will have the opportunity to review and approve a proof of your order through our secure client portal.   Before finalization, you will be authorized ONLY ONE round of revisions. Once the proof is approved, any changes or revisions may incur additional charges.

While we work diligently to ensure your order is completed on time and handed off to reliable shipping carriers, KJ’s Keepsakes is not responsible for:

• Delays caused by the shipping carrier.
• Damage, loss, or mishandling during transit.
• Incorrect shipping addresses provided during the ordering process.

Shipping Cost/Time: The cost and time to ship your order varies depending on the time of purchase along with the approval/finalization process. The printing process will not begin until the design has been approved. Orders approved prior to noon will ship the same day. Orders approved between 12:00 PM and 4:00 PM will be shipped the following business day.

Order Submission and Production Process:

• Program (order of service, obituary, service details, etc) should be typed to reduce the margin of error and ensure a faster production timeline.*Word documents are preferred over scanned versions of handwritten or typed documents.
• Please include the name of the deceased
• Front cover picture(s) should be annotated.As for the other photos, we highly recommend high definition, professional quality photos.

 

Design Limitations: Due to printing constraints, slight color variations may occur.

 

Order Finalization: Once production begins, no cancellations or changes can be made.